Monterey Mystery Shopping
Pacific Grove, CA
Founded in 2003, Monterey Mystery Shopping is the premier mystery shopping provider for the motor vehicle industry. We provide mystery shopping services for all major brands within the automotive, motorcycle, recreational vehicle and marine industries, as well as related industries.
Pied Piper Prospect Satisfaction Index
Pacific Grove, CA
75% to 90% of the prospects who walk through the door of a motor vehicle dealership don't buy the same day. Pied Piper PSI allows both manufacturers and individual retail locations to log onto an easy to use web application to view real-time measurement and benchmarking of shopping experience and salesmanship effectiveness.